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To create your free FlashlightNOW account, first go to app.flashlightnow.com on any device and click sign up. Once you click sign up, you will fill out the information and click SIGN UP AS A CUSTOMER OR GUARD. You will then receive an email from FlashlightNOW to confirm your account. Click the VERIFY button. This will redirect you back to the site and bring you to your profile. After you fill out the missing information on your profile, you are an active customer and able to use the FlashlightNOW Protection On Demand App. Once you download the FlashlightNOW Protection On Demand App, you can log in with the account you created and are ready to summon a guard to keep you safe and secure.

Personal safety escort: $30 for 30 minutes/per event. Festivals Concerts Students and Teachers sporting events fairs and carnivals Bars and nightclubs Real estate agent safety House walkthroughs House Checks Nights out alone or with friends Business Safety Escorts: $70 per event/hour. 1-hour minimum charge. ATM service protection Bank drop escort. Personal guarding Employee Safety Escorts Weddings Performers Shelter residents and safe places Roadside protection Commercial building walk throughs Real estate showings and walkthroughs Business Security: $80 per event/hour. 2-hour minimum charge. Retail Construction Sites Convenience and Grocery stores Bars, restaurants, and night clubs Supplemental security staffing Commercial property Businesses Workplace security Storage Facilities Employee Terminations Commercial Eviction standby’s Residential Security: $80 per event/hour. 2-hour minimum charge. Apartment homes Townhomes Housing developments individual property Home building sites Parties Neighborhood events Neighborhood security Residential associations Eviction standby’s Alarms and open doors Institutional Security: $80 per event/hour. 2-hour minimum charge. Houses of worship Security Primary and secondary Schools, colleges and universities Voting site security Government Agencies and Buildings Community Centers Youth and senior recreation centers Wedding security Libraries Alarms and open doors

FlashlightNOW is committed to creating marketplaces where only legitimate, law-abiding companies do business. Maintaining this standard will attract good customers and further promote the important services provided by you, the true professionals. Companies that create an account on FlashlightNOW platforms must attest to and then maintain the following: Meet all applicable business, credentials, qualifications, and licensing requirements set forth in the state and area in which you and your company are registered and/or in which you will provide services. Agree to follow all federal, state, and local jurisdictional laws and regulations as they relate to the delivery of all security services, training and consulting services, private investigative services, and executive and close protection services where you are legally authorized to provide those services. Follow all mandated requirements in the respective area in which you and your company operate as it relates to the hiring, onboarding, and training of personnel. Where applicable, this includes, but is not limited to, conducting pre-employment criminal and civil background checks, drug screenings, fingerprinting, and pre-assignment and refresher trainings. Comply with mandated regulations in your area regarding being bonded and insured. Agree that if you and/or your company are no longer able to attest to meeting the requirements of FlashlightNOW, or any others as required by law, you will immediately notify FlashlightNOW of non-compliance. Additional requirement for the providers of Security, Private Investigative and Executive/Close Protection services: Each state has different statutory requirements that providers of these services must meet to obtain and maintain licensure. Only providers that met all required state statutes, regulations, and/or local regulations where these services are delivered can do business on FlashlightNOW.  FlashlightNOW verifies that required license are valid during the account creation process, and then performs periodic verification audits to ensure statutory compliance. Failure to maintain a valid license will result in a provider’s suspension or removal from the FlashlightNOW marketplace. Allegations of gross or illegal misconduct will result in an immediate account suspension and referral to the state’s governing board. Repeated, valid customer complaints may also result in the suspension and/or revocation of account.

You are not required to add any additional files. However, many providers find it helpful to be able to attach an alternative contract, copies of floor plans, or any other attachments that may be helpful. To add any additional files, click on the “Exhibit Files” tab within the event contract form. Then, click on ADD EXHIBIT FILES. This is where you can upload as many documents as you need (e.g. alternate contract, floor plans, reports). Once you’re ready to send the contract to the customer, click SEND in the top right corner of the page.  The customer will receive the contract and be able to view all exhibits and attachments. These attachments will remain within the contract form so that it can be referenced by either party at any time. The customer will be able to accept or decline the contract. If it is declined, you are able make edits, add, or remove information and attachments until the contract is accepted.

All payments are collected and paid through Stripe. When you created your provider account, you should have created a Stripe account, which links to your FlashlightNOW provider account to receive payouts. When you send an invoice to a customer, you will see the invoice status as “Open.” The customer will receive and pay the invoice directly within their FlashlightNOW account. They are able to keep track of upcoming and paid invoices, similar to what your provider dashboard looks like. When the customer pays an invoice, it is sent and verified through Stripe. Once it is processed through Stripe, the invoice status on FlashlightNOW will change. This processing time may take up to seven business days to reflect as “Paid” on FlashlightNOW. For additional information, please visit Stripe’s website about payments and payouts .

Login to your account. Click on the profile icon in the right hand corner of your screen. Click “Change Password.” Enter your current and new password. Click “Save” and your password will be updated.

Go to the sign in page of FlashlightNOW. Click “Forgot Password?” Enter your email address. You will receive a link to reset your password in your email inbox if you have a FlashlightNOW account. Follow that link to finish resetting your password. *Check your spam folder if you do not see the email in your inbox.

Please reach out to us at  hello@flashlightnow.com  to change your email address.

Choose a provider you’d like to request a quote from the populated list on the find services page . Click “Request a Quote” in the top right corner of your screen. A request form will automatically populate. Fill in as much information and detail as you can to receive the most accurate quote from the provider. Click the “Request Quote” button at the bottom of the form to send it to the provider